Template description
Read the happy path straight across. Generate draft invoice goes to Finance review, then Send invoice, then the Payment received diamond. Yes continues to Match bank statement, Confirm cash receipt, and Extend subscription term, so the term moves only after the bank line is matched. No drops to Automated dunning and then the Past due diamond. A no there returns to Payment received, which means the invoice is still waiting rather than closed. Yes on Past due goes to Account manager follow-up, then Negotiate payment plan, and that plan also returns to Payment received. The wait diamond is the hub. Both the early reminder and the negotiated plan come back to it.
When to use it
Open it when finance and the account team disagree about whether a promised payment has already extended the subscription. The drawing keeps cash confirmation and term extension on the yes side only, which is the distinction you need in a collections review or when you explain dunning to a new account manager.
How to adapt it
Put your real waiting period on the Past due branches, and name the bank file inside Match bank statement. If a payment plan should not re-enter the same wait, retarget that arrow to a separate installment tracker. Add a write-off box only if someone in the room can actually forgive the balance. Leave Extend subscription term downstream of Confirm cash receipt unless your product extends access on invoice send.